WILD COWORKING MEMBERSHIP TERMS AND CONDITIONS

It’s important to us that you are completely clear from the outset the way in which we will deliver our services to you. If you are planning to join Wild Coworking, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

Membership Terms: Key Details

The terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by Wild Coworking. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Wild Coworking (“we”, “our” or “us”) provide services to you, as purchaser of the membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.

Membership Outline

Wild Coworking is a community membership platform for business owners. The membership is an ongoing commitment where you can get regular support and guidance. 

Wild Coworking is for self employed women and non-binary persons. Wild is not for you if you’re a trans-exclusionary radical feminist, racist, ableist, ageist, Islamophobic, homophobic or antisemitic. The community is designed to help you grow your business in a way that works for you, surrounded by other business owners who truly get what it’s like to be self-employed.  We’re a hybrid community, which means we hang out online and in-person so wherever you are you’ll always have business pals by your side. The information provided in the membership is not tailored to any specific industry or any one person or business but includes information which has been tested and used across a range of different industries. It is also focussed and designed for those who are starting out in business. Should you need specific or bespoke support then please contact us to enquire about our one to one services.  

Membership Specifics

There are six elements to the membership:

  • Unlimited Virtual Coworking

  • Weekly ‘Jump Start’ on a Monday morning

  • Whatsapp and Heartbeat Community

  • Monthly online workshops

  • Discounted in-person coworking days

  • Wild Resource Library

Monthly Online Workshops

The monthly online workshops will be led by Founder Jess or experts who are specialists in different areas of business. The workshops will take place via Zoom for approximately 1 hour. The video calls will take place at a different time and date every month and we will notify you of these dates and times via the Whatsapp and Heartbeat Community. At the end of each workshop there will be an opportunity to have any questions answered. The information and guidance shared will be based on either the specialists knowledge or Jess’ 18 years of experience in marketing and PR. 

Unlimited Virtual Coworking

Hosted Virtual Coworking sessions take place 2–3 times per week and are led by Founder Jess or our Community Manager. In addition, our Zoom room is always open for you to drop in whenever you need focused work time. These sessions are designed to provide encouragement and accountability, helping you finally check off those long-standing items on your to-do list.

Weekly Jump Start

Jump start is held once a week (usually on Monday mornings) via zoom. These sessions are designed to help members begin their week with clarity, connection and focus.

Wild Resource Library

In addition to the above, members have access to our Wild Resource Library for self-guided learning. This ready-made library is available to all Really Wild and Wild Plus members from the moment they join. It includes recordings of online workshops and supporting resources from the past six months. If you’d like access to a workshop outside this timeframe, just let us know and we’ll be happy to arrange this for you. New workshops and resources are added to the library regularly.

Whatsapp and Heartbeat Community

You will have access to a private Whatsapp group and our Wild Coworking Heartbeat community to support you during the Membership. The intention of these groups is to provide community support and a network of business owners who are facing similar challenges. 

There is no guarantee that posts and messages will be responded to immediately.

Please be advised that whilst we hope that you will be able to utilise the Whatsapp group and Heartbeat community, we make no guarantees as to the availability of the groups and/or the content within the group at any time.

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the membership with immediate effect.

Disclaimers

The aim of the membership is to provide an inclusive community where members feel less alone as a self-employed woman or non-binary person. As a business owner your business is individual and personal to you and whilst the strategies and techniques which we will provide are tested, it is not intended that you will watch a video or read a workbook and that you will instantly turn a profit overnight. 

We make no guarantees or claims as to the success of any member. Each individual is unique and their business and processes are unique to them. The aim is that by working through the trainings and resources and taking advantage of all of the elements which the membership has to offer you will have new information, strategies and techniques to create a successful business. 

All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the membership. We are not responsible for any loss of opportunity or any investments which you make. 

No content in this membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately. 

We ask that all members in the membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the membership.

Contact and Schedule

It is the intention that the membership will run continuously and that any training material and live masterclass sessions will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible. 

Throughout the membership we will be available by email Monday to Friday between 8am to 6pm via hello@wildcoworking.com and will respond as soon as possible and within 48 hours during the hours stated.  If you have a technical query relating to accessing the membership please include “Tech” in the subject line of your email correspondence.

You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.

Payment Terms

The cost of the membership is set at the time you subscribe. On subscription you will agree to monthly payments via Stripe which will be taken on the same day each month. 

The membership subscription allows you to leave at any point. If you do leave and re-join at a later date, you will lose the membership rate on which you are currently subscribed and whilst we would be happy to welcome you back, the membership fees may have increased. Once you have paid your monthly fee you will gain access to all of the membership benefits. Should you wish to cancel you can do so through your online portal/please email us and we can support you in cancelling your subscription. Should you seek to cancel the subscription close to the billing period renewal date you may still be charged for a further month during which you can continue to use the benefits of the membership.

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here

We utilise Active Campaign to manage our communications with you and from time to time may utilise the Facebook Pixel analytics tool. 

During the course of the membership you may have access to confidential information, in particular the personal affairs of others on the course. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of any confidential information relating to any other member.  

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Refunds and Cancellation 

It is our aim that you will be completely happy with the Membership and find educational content, networking opportunities and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership. 

In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to hello@wildcoworking.com and a full refund will be provided within 14 working days.

In the event that one or more training sessions have already taken place, or that you have accessed any of the training material, or community groups within the first 14 days following your subscription, you are still entitled to request a refund but the value of the content which you have accessed shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the membership. 

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.

Should you wish to cancel your membership you can do so through your online portal at any time before your next monthly payment (the orange login button on the website where you can access your account).

We reserve all rights to cancel the membership for any reason without prior notice. In such circumstances a refund will be provided for the remainder of that month as applicable. 

Intellectual Property 

During your time as a member you will be provided with a library of resources. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.

Complaints 

If you have a complaint about the programme this should be made in writing to Jess at jess@wildcoworking.com.

Frequently Asked Questions

  • What happens if I can’t make a monthly online workshop?

As far as possible, the monthly online workshops will be recorded and uploaded to the Wild Library 48 hours following the end of a workshop. From time to time technology may fail and the recording may be unavailable or of poor visual or sound quality but we do aim to record all live sessions. 

  • What if I need additional support?

Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply.

  • What if I am ill during the membership?

If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period please let us know and we will support you wherever we can. 

  • Is the membership suitable for all businesses and those at all stages of business?

The membership is suitable for all stages of business owner. Both those who have been in business up to a year and all those in between. 

  • Do I have to attend every online session?

No! We have multiple sessions so they’re around when you need them. Some months you’ll come to a few, other months you might not at all. You are not obligated to come along, but you will get more out of your membership if you do.

  • What if I work for somebody else?

Then you’ve come to the right place to feel less alone whilst working from home! If you’re looking to go freelance, Wild will help build your confidence before you take the leap. There are lots of members who started out like you and are now running profitable businesses.

  • Where are you based?

Most of us are in the UK and all sessions are GMT, in-person coworking days are also in the UK but we’re always open to people hosting elsewhere!

  • What time are the virtual coworking sessions?

The zoom room is always open, but we tend to kick things off around 10am GMT Monday-Friday. These are drop-in so you can turn up at anytime!

General
We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the membership. These written terms shall constitute the entire agreement between us.

Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail. 

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Membership.